The One Academy Student E-Portal

Contact Us

Contact the right person:

Dear Students,

If you are unsure which category your problem belongs to, please refer to the brief description for each Category that we have prepared for you below. We hope that you can contact the right person as soon as possible so that your problem can be resolved.

Dear Parents,

Please select Parent Support and provide us with the details of your Login Problem or Technical Difficulties you are facing. We will get back to you as soon as possible. Our Support Hours is 9am - 6pm from Monday to Friday and 9am - 1pm on Saturdays.

Student E-Portal Support
Results, OTP, Timetable, Student Handbook
Fees Enquiry
Student Access Card Support
Lab Computer Login & Server Access
IT Facilities
Parent Support
Counselling
Library
Hostel matters and support
PTPTN / EPF / Certification, Club Activities, or International Student Pass
Other Facilities
Adobe CC
Office 365
Parking Related Enquiry
School2Me App
Parents / Emergency Contact Details
Course Registration
COVID-19 / Request for Online Classes
Student Evaluation Enquiry
 
Enquiry
Please fill up the form below to submit your enquiry to TOA Bandar Sunway.
If you're a student from TOA Penang or your child is studying at TOA Penang, please click here to be redirected.
Please click on the tab most applicable to you to submit your enquiry.
Name :
Student ID :
Class* :
Email :
Contact No :
Category :
Subject :
Message :
Attachment :
  • The Maximum Size of each Attachment is 3 MB.
  • Supported File Types are as follows:
    • Documents, E.g. rtf, txt, pct, pdf, wks
    • Images, E.g. bmp, gif, jpeg, jpg, png
    • Zip, E.g. 7z, rar, zip, zipx



   
Name :
Please provide us with your Email Address, if available, so that it is easier for us to contact you.
Please take note that if you do not provide a valid Email Address, we are unable to send a copy of this Enquiry to you.
Email :
Contact No :
You are required to enter your child's Student ID in order for us to identify the Technical Issue you are facing.
If you have more than 1 child studying at TOA, please enter the Student ID of your child you're currently facing issues with.
Student ID :
Category :
Subject :
Message :
Attachment :
  • The Maximum Size of each Attachment is 3 MB.
  • Supported File Types are as follows:
    • Documents, E.g. rtf, txt, pct, pdf, wks
    • Images, E.g. bmp, gif, jpeg, jpg, png
    • Zip, E.g. 7z, rar, zip, zipx



   
Name :
Email :
Category :
Subject :
Message :
Attachment :
  • The Maximum Size of each Attachment is 3 MB.
  • Supported File Types are as follows:
    • Documents, E.g. rtf, txt, pct, pdf, wks
    • Images, E.g. bmp, gif, jpeg, jpg, png
    • Zip, E.g. 7z, rar, zip, zipx



   

  
THE ONE ACADEMY BANDAR SUNWAY
Menara The One Academy,
Block B4, Leisure Commerce Square,
No. 9, Jalan PJS 8/9,
46150 Petaling Jaya, Selangor
TEL: +603-7875 5510
FAX: +603-7875 5508
PENANG
33, Jalan Anson,
10400 Penang
TEL: 604-210 3000
FAX: 604-210 3003
© 2021 The One Academy. All Rights Reserved. Information provided by Student E-Portal. (1.188s 211025 0034) [3.238.204.31]
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